Why is my withdrawal blocked? The most likely reason for your withdrawals to be blocked is due to the fact we may need you to verify. To verify you age and address please send a copy of your drivers licence or passport and a utility bill or bank statement dated within the past 3 months to Docs@skybet.

Sky City Casino withdrawal time is 1-5 hours maximum. Generally, you may assume more or less instant withdrawals. That's because today's online banking platforms support split-second funds transfers.

Please note by deactivating/closing your account you will be able to reopen it at any time via our Customer Service team on live chat. Follow the below steps to successfully close your account via all platforms. From the My Account section, swipe across and click on settings.

Customer Security & Fraud  Sportsbet reserves the right to suspend any account that shows activity that is deemed to be suspicious. To help clarify any security suspensions please jump onto live chat with and one of our agents will be happy to help assist you.