Information to Verify Your Identity\n\n All copies of personal identification must contain photographic ID and should clearly display your full name, date of birth and have a valid document expiry date.

The funds will be credited to you within 24 hours of your withdrawal request. You can request a withdrawal via the Account Menu ; select Bank then Withdraw. If you have deposited funds via a my paysafecard account, you can withdraw via Wire Transfer.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

There are several reasons why bet365 accounts can be restricted, including matched betting, unreasonable betting behaviour, GamStop (self-exclusion), and exploitation of bonuses.