South America mostly accepts Bet365 inside its borders, and many countries provide licenses to the bookie, such as Brazil and Mexico. There are two main exceptions in South America, and we will explore more of them in the rest of the article.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

There are several reasons why bet365 accounts can be restricted, including matched betting, unreasonable betting behaviour, GamStop (self-exclusion), and exploitation of bonuses.